Identity Verification

The LRA will forward the requests to issue in accordance with ECA Certificate Policy.

We will process your request within 3-5 business days of its arrival at our Fairfax, Virginia office. Within that time frame, you will receive an email that either:

Our emails may be mistaken for spam by your company’s spam filter. Please watch your spam/junk folder for any messages from an orc.com email address. If you haven’t received an email from us about your certificate request within 5 business days of its arrival at our office, you can inquire about its status by emailing our help desk at ecahelp@orc.com. (You may wish to whitelist email from the ORC.COM domain.)

Remember that when importing your certificate, you must use the same computer, network profile (log on), and web browser that you used to make the request. Please refrain from all updates of browser and operating system until your certificates have been successfully imported.