Posted on Friday, December 20th, 2013
Due to changes in Microsoft Internet Explorer (IE) 11, an error may be produced when attempting import of a certificate in that browser.
To overcome the error message “Could not convert certificate to PKCS7 format”, place the browser into Compatibility view by following the instructions here:
http://eca.orc.com/wp-content/uploads/ECA_Docs/IE_Instructions/IE11_Compatibilty_View.pdf