Please note that if you are using Internet Explorer on Windows Vista or on Windows 7, you must submit your requests for ORC ECA-SW3 identity and encryption certificates through Mozilla Firefox.
Mozilla Firefox is available at http://www.mozilla.org/
Once your new ORC ECA-SW3 identity and encryption certificates are issued, you must install your ORC ECA-SW3 identity and encryption certificates on the same computer and same browser (e.g. Mozilla Firefox) and same network profile from where you applied for your ORC ECA-SW3 identity and encryption certificates. If you submit your requests for ORC ECA-SW3 identity and encryption certificates through Mozilla Firefox, you must not uninstall Mozilla Firefox or allow any upgrades until after you install your ORC ECA-SW3 identity and encryption certificates and then make backup copies of your ORC ECA-SW3 identity and encryption certificates to external device (e.g. flash drive, network drive).
Please Note: Microsoft Internet Explorer and Apple Safari can (and do) use the certificates perfectly well. The problems are experienced in creating the certificate, which must be done on your computer. Once the certificate acquisition process has been fully completed, you will be able to move your certificate into the web browser that you wish to use.
